Contact

Talk to a person, not a ticket queue

Get help with your account, ask about Tranzwa, or partner with us. WhatsApp is the fastest.

Chat on WhatsApp The fastest way. Scan or tap, and a person replies in working hours.
Email support [email protected] · we reply within 1 working day. Send an email →
Help centre Answers about setup, gateways, credits and your team. Browse answers →
Security Found a security problem? [email protected] Report it →
Send us a message
What’s it about?
We reply by email within 1 working day. Prefer WhatsApp? Say so in your message.
For payment providers
Want more payments on WhatsApp? Gateways on Tranzwa reach businesses that sell in chat. See the partner page, or pick Partnership in the form.
Working hours
Mon–Fri, 9am–6pm WAT
Urgent payment problems: WhatsApp, any time

Your customers are already in the chat.
Get paid there.

Free plan · no card needed · works with the gateway you already use